Logo
Submit a request
Sign in
  1. Sonru Support
  2. Troubleshooting
  3. Troubleshooting

Troubleshooting

Follow New articles New articles and comments

Let us help you troubleshoot your problems

  • Failing Bandwidth Tests?
  • Cannot see "Continue" button
  • Clearing Cookies
  • Candidate technical requirements
  • I am receiving the error "Invalid Code"
  • Bandwidth problem
  • "Registration token invalid"
  • "Connecting" but nothing happens.
  • How to disable a firewall
  • "Error 500 - Internal Server Error"
  • I cannot get my webcam to work properly - what can I do?
  • How can I reset my password?
Sonru Support
English (GB) Deutsch Français 简体中文