Contacting Support

Email and Phone Support is available 24x7.

 

Online or Email: Use the online form to Submit a request or send an email to support@sonru.com if your issue is time sensitive as this channel will receive the quickest response.

Calls: To call Sonru Support use the number most relevant to you: 

  • GB: +44 1227 641125
  • Germany: +49 3222 109 4282
  • France: +33 9 75 18 20 88
  • Switzerland: +41 43 508 67 52
  • Ireland: +353 76 680 1294
  • South Africa: +27 87 550 9082
  • US: +1 (877) 659-6195
  • Canada: +1 (204) 272-7944
  • Australia: +61 8 6225 2586

If no Support Agent is available when you call, please leave a voice-mail. Please ensure to clearly state:

  • Your name
  • The email address used for your application
  • Your contact phone number (including country code)
  • The company you are interviewing for
  • A brief overview of your issue/query

This will help us to quickly solve your query.

 

We strive to respond to all queries within 4 hours of receipt, day or night.

(Our current response rate is 30 minutes)

Sonru Support Team

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