What is a Sonru Select Interview?

A Sonru Select interview (Asynchronous) is a video interview you complete by yourself at a time and place that suits you. You will need a computer with a webcam and microphone (these can be external devices and do not have to be built in) combined with a latest version browser and up to date flash player or you can download the "Sonru Record" app and complete your interview via iPhone/iPad or Android device with a front-facing camera.

 

The interviewer enters questions that they want you to answer, sets a date that the interview has to be completed by and then they invite you along to complete the interview. You log in, read and record your answers.

You can see more information on the process here for Laptop/PC :https://sonru.zendesk.com/hc/en-gb/articles/203699292-Sonru-Select-Interview-Process-via-Laptop-PC

Here for completing via mobile device :https://sonru.zendesk.com/hc/en-gb/articles/204085181-Sonru-Select-Interview-Asynchronous-process-via-iOS-Android

You can test your flash player for laptop/pc here: https://helpx.adobe.com/flash-player.html

Updating Chrome: 

  1. Open the Google Chrome browser.
  2. Click the Customize and control Google Chrome button Chrome settings in the upper right-hand corner of the screen.
  3. From the drop-down menu that appears, select Help, then select About Google Chrome.
  4. The window that appears will automatically check for updates and show you the current version of Chrome. If an update is available, there will be an option to install the update.

Note: You can download the latest version of Chrome from the official Google Chrome download page if needed: https://www.google.com/chrome/

Updating Firefox:
 
Mozilla Firefox should automatically download updates and prompt you when they are available to install. To verify that your version of Firefox is the latest or to update manually, follow these steps:
  1. Open the Mozilla Firefox browser.
  2. Click the Open menu button Firefox menu in the upper right-hand corner of the screen.
  3. In the menu that appears, click the Open Help Menu Firefox help icon button at the bottom.
  4. Select About Firefox.
  5. The window that appears will automatically check for updates and show you the current version of Firefox. If an update is available, there will be an option to install the update.

Note: You can download the latest version of Firefox from the official Firefox download page here: https://www.mozilla.org/firefox/

Updating Safari:

If you have Apple updates turned on, Safari should stay up to date automatically. To verify that your version of Safari is the latest or update manually, follow these steps:

  1. Open the Apple menu and choose App Store.
  2. In the top of the window that appears, click the Updates button in the toolbar.
  3. Find Safari and click Update.

Note: You can download the latest version of Safari from the official Safari download page here: https://support.apple.com/safari

Updating Opera:

Opera should update itself automatically. However, if you would like to check the version or update manually, follow these steps:

  1. Open Opera web browser.
  2. Click the Opera icon Opera menu button in the top left-hand corner of the window.
  3. Select About Opera from the drop-down menu that appears.
  4. If updates are available, they will be installed automatically.

Note: You can download the latest version of Opera from the official Opera download page here: https://www.opera.com

 

It’s not a live interview so you don’t have to be online at the same time as the interviewer.

 

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