The link in my invitation email is not working!

The URL that you receive in your invitation email to access your interview is a unique link that expires after 2 weeks.

If you do not click this link in time, it will have expired and you will get an error. We have this restriction in place for added security.

If your interview link has expired then you can do the following:

  1. Type into your browser url/address bar as shown:
  2. Enter the "interview code" that is shown on your invitation into the box provided and click "Continue"
  3. Then enter a new or previously used password and click "Continue"
  4. Make sure to only have one browser open and one tab

Should you still have problems just get in touch with Sonru Support.


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