If you are attempting to complete your video interview using a mobile device such as iPhone/iPad or android device; then you will need to download the "Sonru Record" app from the Appstore or Playstore and when opened, enter your "Interview Code" that is shown on the invitation.
**The Interview Code is NOT your password**
When you first log in you will need to create a password. If you already have a password but you have misplaced the details you can just click on the forgotten password option.
You can also contact firstname.lastname@example.org if you are still having problems and we will help you through the process.